Lowell has shifted to a new firewall appliance (2021-Sep), and all users should use the new VPN server. Instructions for setting up your computer to use the new VPN are at Watchguard SSLVPN Installation.
207.192.243.66
)We no longer support the earlier VPN solutions. Please review the supported systems information on the VPN installation page to be sure that your system is compatible with the new VPN solution. If it is not, please get in touch with LDT staff as soon as you can. The Lowell VPN solution splits the traffic, only routing Lowell specific traffic through the Lowell networks.
Account Name: [Contact your home department or LDT staff for your departmental VPN account name / password / shared secret] This should be the same as before.
Once you have a VPN connection into the Lowell network, you are ready to connect to the VNC server on dct-obs1
or dct-obs2
.
Note: Contact your TO first to know which machine is free to use at the moment. All instrument control software and data access is identical on both machines.
Click on RealVNC viewer in the Start Menu.
Enter dct-obs1.lowell.edu or dct-obs2.lowell.edu when it asks for the machine you want to connect to.
For encryption, you can "Let VNC Server choose."
You will get a warning about unencrypted connection. Click Continue.
You will get a pop-up window that will allow you to enter a password, but NOT a username. The password is the dct-obs1 or dct-obs2 vnc password [ask your TO - this is NOT the user account password].
You should get a graphical login screen at this point. Click on the user (observer) and when prompted enter the standard observer user password.