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We hope you find this Field Guide helpful.  This guide is maintained by IT & HR, so feel free to reach out to us if you want to add, change, or modify contents.  with any questions.

NOTE:  HCPS = Hendricks Center Science Planetary and SB = Slipher Building

Useful Links

Fleet Vehicle Checkout

Mars Hill Campus Map

Organizational Chart

Phone List

Pay Schedule & Holiday Lists

Lowell Branding Package

Email Signature

Accounts and Passwords

Technical Services

General Information

Various information on technical services and facilities is present in this Confluence website; Confluence is divided into "spaces," and IT maintains a "Public IT Knowledge -baseBase" Confluence Space. Please familiarize yourself with some of the guides and information available in this space, such as information on VPN, Printers, and more.

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Group EmailPurpose

it@lowell.edu

Technology related issues or questions; more info about getting IT support on Public IT Knowledge Base Home

hr@lowell.edu

HR related issues, questions, or generals

fixit@lowell.edu

Facilities maintenance related issues, ie. if something physical is broken

cartalk@lowell.edu

Lowell vehicle related issues

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Please review our page on Phishing for guidance on recognizing illegitmate emails and reporting them to IT. Vigilance is a responsibility of every staff member at Lowell Observatory.

Lowell Vehicle Checkout 

This is a Google sheet that staff can access to from a web browser.  Be familiar with the Vehicle Usage Policy before checking out a vehicle.  There is also a kiosk setup in the HCPS mail room with login credentials placed on the monitor; this is where the vehicle keys are located.  Link to 2024 - Lowell Vehicle Checkout.  

Lowell Wiki (intranet)

Note

You must be on the Lowell business network to reach wiki.lowell.edu

Note

Wiki is slowly being replaced by Confluence (confluence.lowell.edu) for all documentation purposes. Some information on Wiki could be out-of-date, and will eventually be relocated to Confluence.

HCPS's Free Table

There is a long standing tradition of leaving free food / items you would like to get rid of/share on the counter in the HCPS lobby.  

Office Supplies

Random office supplies are kept in the HCPS mail room / printers. Paper-cutters, scissors, tape gun, etc. are available to use or borrow. Consumables are available for staff to take to their office for work purposes.