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Table of Contents

Welcome to Lowell Observatory

We hope you find this Field Guide helpful.  This guide is maintained by IT & HR, so feel free to reach out to us if you want to add, change, or modify contents.  with any questions.

NOTE:  HCPS = Hendricks Center Science Planetary and SB = Slipher Building

Useful Links

Fleet Vehicle Checkout

Campus Map

Organizational Chart

Phone List

Pay Schedule & Holiday Lists

Lowell Branding Package

Email Signature

Accounts and Passwords

Technical Services

General Information

Various information on technical services and facilities is present in this Confluence website; Confluence is divided into "spaces," and IT maintains a "Public IT Knowledge -baseBase" Confluence Space. Please familiarize yourself with some of the guides and information available in this space, such as information on VPN, Printers, and more.

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Your AD password is synced to these other services, and potentially othersmore that are not listed. You will not be able to reset your password for any of these services on their website; you must reset your password at password.lowell.edu, which will then get synced to the other services.

In the future, you may see references to your "AD Account" or your "Single Sign-On (SSO) credentials". These terms refer to this username and password.

To learn more, visit our Accounts and Passwords page.

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Group EmailPurpose

it@lowell.edu

Technology related issues or questions; more info about getting IT support on Public IT Knowledge Base Home

hr@lowell.edu

HR related issues, questions, or generals

fixit@lowell.edu

Facilities maintenance related issues, ie. if something physical is broken

cartalk@lowell.edu

Lowell vehicle related issues, ie. if something physical is broken

Groups for Fun

Warning
titleIMPORTANT

 Company email lists, including cafe@lowell.edu, are not an appropriate place for discussion of politics, public policy topics, citizen petitions, and so forth.

- Jeff Hall, Executive Director

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Please review our page on Phishing for guidance on recognizing illegitmate emails and reporting them to IT. Vigilance is a responsibility of every staff member at Lowell Observatory.

Lowell Vehicle Checkout 

This is a Google sheet that staff can access to from a web browser.  Be familiar with the Vehicle Usage Policy before checking out a vehicle.  There is also a kiosk setup in the HCPS mail room with login credentials placed on the monitor; this is where the vehicles keys are located.  Link to 2023 - Lowell Vehicle Checkout.  

Lowell Wiki (intranet)

Note

You must be on the Lowell business network to reach wiki.lowell.edu

Note

Wiki is slowly being replaced by Confluence (confluence.lowell.edu) for all documentation purposes. Some information on Wiki could be out-of-date, and will eventually be relocated to Confluence.

HCPS's Free Table

There is a long standing tradition of leaving free food / items you would like to get rid of/share on the counter in the HCPS lobby.  

Office Supplies

Random office supplies are kept in the HCPS mail room / printers.