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Welcome to Lowell Observatory
We hope you find this Field Guide helpful. This guide is maintained by IT & HR, so feel free to reach out to us if you want to add, change, or modify contents. with any questions.
NOTE: HCPS = Hendricks Center Science Planetary and SB = Slipher Building
Useful Links
Technical Services
General Information
Various information on technical services and facilities is present in this Confluence website; Confluence is divided into "spaces," and IT maintains a "IT Knowledge Base" Confluence Space. Please familiarize yourself with some of the guides and information available in this space, such as information on VPN, Printers, and more.
Accounts and Passwords
User accounts are mostly managed via Microsoft Active Directory (AD). This is a centralized database of staff information and their accounts. Your AD account is used to log into:
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Your AD password is synced to these other services, and potentially othersmore that are not listed. You will not be able to reset your password for any of these services on their website; you must reset your password at password.lowell.edu, which will then get synced to the other services.
In the future, you may see references to your "AD Account" or your "Single Sign-On (SSO) credentials". These terms refer to this username and password.
To learn more, visit our Accounts and Passwords page.
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| Group Email | Purpose |
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Technology related issues or questions; more info about getting IT support on Public IT Knowledge Base Home | |
HR related issues, questions, or generals | |
Facilities maintenance related issues, ie. if something physical is broken | |
Lowell vehicle related issues, ie. if something physical is broken |
Groups for Fun
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- Jeff Hall, Executive Director |
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Please review our page on Phishing for guidance on recognizing illegitmate emails and reporting them to IT. Vigilance is a responsibility of every staff member at Lowell Observatory.
Lowell Vehicle Checkout
This is a Google sheet that staff can access to from a web browser. Be familiar with the Vehicle Usage Policy before checking out a vehicle. There is also a kiosk setup in the HCPS mail room with login credentials placed on the monitor; this is where the vehicles keys are located. Link to 2023 - Lowell Vehicle Checkout.
Lowell Wiki (intranet)
- 2023 Pay Schedule
- 2023 Schedule Holiday
- Departments
- Email Signature
- Mars Hill campus map
- Organization Chart
- Phone List
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You must be on the Lowell business network to reach wiki.lowell.edu |
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Wiki is slowly being replaced by Confluence (confluence.lowell.edu) for all documentation purposes. Some information on Wiki could be out-of-date, and will eventually be relocated to Confluence. |
HCPS's Free Table
There is a long standing tradition of leaving free food / items you would like to get rid of/share on the counter in the HCPS lobby.
Office Supplies
Random office supplies are kept in the HCPS mail room / printers.